"Handling Verbal Confrontationis an excellent communication resource that is practical, effective, and invaluable. The Gerard model provides skills and a clear map for negotiation and creative problem-solving during times of conflict. The book is an outstanding classic for peace-making in the 21st Century."
--Angeles Arrien, Cultural Anthropologist Author of Four-Fold Way and Working Together
For individuals who need additional one-on-one coaching. Certified Facilitators can help you concentrate on your specific challenges and reinforce the use of the HVC Program techniques.
Dr. Robert V. Gerard | PO Box 74, Binghamton, New York 13903, 607-724-2438
Sales & Order Fulfillment | 1140 Vestal Ave, Suite 1-F, Binghamton, NY 13903, USA
Order Toll Free # 1-800-503-8873 | Contact e-mail
: info@confront-now.com