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"I believe Robert Gerard has made an important contribution to dealing with interpersonal conflict. His direct confrontation empowers all of us to take care of ourselves. The Fix, a clear and repeated request for commitment, is the unique contribution of this book."
--Doug Ross, Ph.D.
Author of A Tao of Dialogue
 
 
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The book: Handling Verbal Confrontation

Take the Fear Out of Facing Others

 

 THE WIN-WIN-WIN SOLUTION 

by Dr. Robert V. Gerard

 One of the major inadequacies of our culture
is our inability to verbally confront one another properly and respectfully. Very few people recognize it as a problem, even fewer know what to do about it. 

The book Handling Verbal Confrontation guides the learner how to clarify and verbally address issues, and to face others successfully: without fear. It provides simple and learnable tools and tactful strategies to respectfully communicate and generate resolution and commitment. The techniques used have been proven and can generate favorable results quickly without fear.


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The Psychology of Confronting PDF Print E-mail
Written by Robert V. Gerard   
Saturday, 25 April 2009

Most people cannot verbally confront an issue with another person.
Some try using makeshift methods. Needless to say, they find
themselves frustrated and annoyed at the situation and themselves.

Many people find speaking in front of groups and verbally confronting another person to be very difficult. Yet for many people, success relies on applying these skills. These skills are a psychological process that can be learned.

The essence of personal growth encompasses one's body, mind, and
social awareness. Communication requires one to learn developmentally.
Many activities of verbal confrontation are involved with how the
mind, body, and social aspects interact.

The inability to verbally confront our daily challenges is lacking in so many of us. It's also labeled 'low self-esteem' or even 'lack of confidence'. As adults, we are addicted to old patterns and beliefs, complacent, and inept at verbal confrontation. By not correcting this condition, we slowly erode our power to properly socialize, comfortably develop, and spiritually grow.

The body-ego and mental-ego must be in harmony and unified. This takes some practice. One may need to investigate programs on improving communication, public speaking, conflict resolution, and negotiation.

One unique and effective tool is the Verbal Confrontation Model, presented in the book titled Handling Verbal Confrontation. Simple in design, the Model enables one to probe the challenging behavior or issue using a perfected and psychologically sound protocol. Once learned and applied, the mind and body become more balanced. They work together offering controlled emotions and sharpened mental processing. Soon, the fear of facing others is mitigated and resolution is achieved.

The Verbal Confrontation Model was developed experientially. It's a real-life process that captures the psychological essence of what occurs when two people verbally interact in a confrontation.

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Last Updated ( Sunday, 30 August 2009 )
 
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