Wednesday, 08 September 2010
 
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"Gerard has written an accurate and helpful book about how to communicate with people. It is a must for those who want to be effective in the workplace. Read it and make the ideas work for you."
--Dr. Drea Zigarmi
Coauthor of Leadership and the One Minute Manager
 
 
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The book: Handling Verbal Confrontation

Take the Fear Out of Facing Others

 

 THE WIN-WIN-WIN SOLUTION 

by Dr. Robert V. Gerard

 One of the major inadequacies of our culture
is our inability to verbally confront one another properly and respectfully. Very few people recognize it as a problem, even fewer know what to do about it. 

The book Handling Verbal Confrontation guides the learner how to clarify and verbally address issues, and to face others successfully: without fear. It provides simple and learnable tools and tactful strategies to respectfully communicate and generate resolution and commitment. The techniques used have been proven and can generate favorable results quickly without fear.


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Achieving a "Win-Win-Win" Resolution PDF Print E-mail
Written by Robert V. Gerard   
Saturday, 20 December 2008
Every moment of our lives virtually involves some form of interaction within a relationship; whether it be a person, place, or event. When a difference, imbalance, or disagreement occurs, then the energy in that relationship generates a conflict. Conflicts consciously and subconsciously prompt a confrontation, which most people cannot properly handle.

Every action in our world encompasses a relationship. We are the results of our relationships and the environment of that relationship. Relationships are the backbone of every culture and our society.

The term "Win-Win-Win" infers that each person in the confrontation and the relationship itself all win. This Trinity of Communication, where all parties benefit and an objective relationship is sustained, contributes to humanity’s evolution. Understanding this Trinity provides the hidden secret of accurate and successful communication.

Actually, the “Win-Lose” confrontation is natural and instinctual for animals, but not much of an attribute for humans, nor humanity itself. Skills for achieving a "Win-Win-Win" condition require training. These skills are straightforward and extremely effective. Once you have acquired these verbal confrontation skills, you can resolve the majority of relationship issues.

—Peace,

Dr. Gerard

Last Updated ( Sunday, 30 August 2009 )
 
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Dr. Robert V. Gerard |  PO Box 74,   Binghamton, New York 13903,  607-724-2438
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